We collect rent electronically using our property management software, which offers tenants a secure online portal for submitting payments. Our team monitors all receivables, pursues delinquent accounts, and delivers regular updates on outstanding balances.

Property owners receive comprehensive monthly or quarterly reports that include income statements and a general ledger.

No. OCA Property Management establishes a dedicated bank account in our name exclusively for your property. This arrangement ensures your property's funds remain entirely separate from those of other managed properties while removing the requirement for you to open, maintain, or manage the account. All income and expenses flow through this account and are completely reflected in your financial reporting.

We do not prepare tax returns, but we maintain precise financial records throughout the year. We supply year-end financial statements and supporting documentation required for tax preparation.

We aim to respond to tenant inquiries within one business day. Emergency maintenance issues receive immediate attention, while routine maintenance requests are addressed as promptly as possible depending on the nature and urgency of the situation.